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The above steps should help you resolve the issue. Click Next and follow the on-screen instructions to update the driver.Check Show compatible hardware, and then select USB Video Device.Click Let me pick from a list of device drivers on my computer.Click Browse my computer for driver software.Locate the name of your Logitech camera in the list and right-click on it.
LOGITECH HD 720P CAMERA BLACK SCREEN HOW TO
Here’s how to install native UVC drivers for your Logitech webcam: Once set as default, please go to and see if the image that would show up is still a white screen and if possible, connect the webcam to a different computer and see if the same issue persists. Please take a moment to follow the troubleshooting steps outlined below to try to solve the issue.ĭ. It didn't work for me, but it might help you? Good luck! I opened a ticket on the Logitech website and got this response. I haven't solved my issue, and I've now bought a replacement - of course with the increase in people using video chat due to the lockdown, nearly everywhere is sold out so it's not an ideal time for that. Automatic light correction shows you in vibrant, natural colors. I screwed the circuit board screws in not too tight, but still securely. Experience sharp, smooth video calling (720p/30fps) in a widescreen format with the C270 HD Webcam. I then re-tightened all of the screws back in. That shifted movement made a flicker and I started seeing my chin on the webcam instead of white. I then jimmied the circuit carefully by inserting my tiny screwdriver behind the top edge of the circuit and pulling it towards me. I loosened the circuit board screws just before they were fully unscrewed. Keep an eye on the webcam app for signs of change. There are two screws on the green circuit (one each on the left and right sides). To be honest the wires didn't appear "tight" to me. This revealed another black layer of plastic with 3 screws unscrew these. I removed the plastic cap/top layer of the webcam. Here's what I specifically did:įirst, I turned on a webcam application to check for the signs of the white screen changing/fixing. I had this same issue and fixed it similarly to others.